Returns, Mileage & Cancellations
- Remove all personal belongings
- Leave all vehicle documents inside the car
- Match the fuel level from delivery
- Report any damage or issues in advance
- Be available at the agreed pickup time
This helps us complete your return smoothly.
Each plan includes a set mileage limit. If you exceed it, you will be charged per extra kilometer. Both the allowance and excess rate will be displayed in your contract.
- Cancel a 3 or 6 month plan: half a month's fee
- Cancel a 9 or 12 month plan: one month's fee
- Cancel a 24 or 36 month plan: two months' fee